✅ Are casino games safe, secure and fair
Online casinos typically take security very seriously. Not only is this mandated by the licence through which they are allowed to operate, but casinos also want to keep their customers safe, of course. Security starts with the website. Here, you should look for a padlock sign next to the URL. This signifies that the communication between you and the server is encrypted and thus secure. When it comes to the actual games, reputable casinos work with reputable game developers. The latter are also licenced by gaming authorities, which means they need to submit to checks and audits to ensure their games are not only safe and secure but also fair.
✅ CUSTOMER SERVICE
Good customer service is central to the casino experience and, as such, many casinos offer multiple ways customers can receive support should they need it. The fastest way to get help for simple queries is usually the FAQ section, where you can find quick answers to the most commonly asked questions.
If you don’t find the answer you’re looking for there, or your query is more complex, then most casinos offer access to their customer service team via telephone, email or live chat – but do check their operating hours. If your query is urgent, live chat is the way to go as you’ll usually get an answer within minutes. Email is the next best thing, usually taking around 24 hours for a reply.
✅ DEPOSITS AND WITHDRAWALS FOR NEW ZEALAND PLAYERS
New Zealand residents looking to deposit and withdraw money at an online casino can expect a number of different options to be made available to them. Visa, Mastercard, bank transfers and a range of e-Wallets are the most common options that most online casinos will offer. Before committing to a method, you should check for any charges.
Generally, eWallets are usually free while card transactions may attract a fee either from your card issuer or the casino or both. Online casinos usually also have minimum limits of around NZ$10 for both deposits and withdrawals. Often there is a generous maximum limit for each deposit, while maximum withdrawal limits usually apply per month. All of these should be clearly stated on the casino’s payments page.
✅ CASINO BONUSES AND OFFERS FOR NEW ZEALAND PLAYERS
Online casinos usually offer a welcome bonus to new players. Once signed up, casinos will also offer loyal players other bonuses and promotions including reload bonuses, cashbacks, loyalty scheme bonuses and more. New Zealand players, once signed up to a casino, are eligible for whatever bonuses that casino offers. But what makes a good bonus?
Well, as they say, the devil is in the detail and this is also true for online casino bonuses on offer to NZ players. First, make sure you read the terms and conditions, paying particular attention to the wagering requirements and the time window in which they must be completed. Quite simply, the lower the playthrough requirement, the better the bonus!
Having a longer time-frame in which to achieve that playthrough requirement also makes for a better bonus. Remember to check whether the wagering requirement is on the bonus amount or the bonus and deposit amount as this will substantially increase the amount that needs to be played through, making it not such a good bonus.
Most casinos will also have a weighting system in place, with different games contributing different amounts to the wagering requirement. Make sure you’re comfortable with this to avoid losing the bonus amount.
Other offers, such as cashback offers and VIP programmes, usually come with fewer strings attached, making them potentially a better bonus option Regardless, always take the time to read the terms and conditions to see whether a particular offer is a good fit for you or not.